website support and maintenance

Looking for a dedicated development team to

Update a WordPress site?

Recover a hacked site?

Add features and fix bugs?

Fix website bugs?

Improve site loading time?

Deploy or migrate a site?

We have you covered with priority support and flexible options.

Discover more

Flexible support options to suit your needs


Have a task in mind? Just send us a support request, and we'll attend to it within 24 hours. Enjoy affordable, no-commitment service with quick turnaround.


Pre-book our resources to guarantee availability for critical tasks, ensuring the fastest turnaround when you need it.

Routine maintenance

In need of peace of mind through routine site updates, whether monthly or quarterly? We have you covered.

On-demand Retainer-based Routine maintenance
Detailed job summary on task completion Yes Yes Yes
Jobs guaranteed to started within 24 hours Yes Yes Yes
Jobs guaranteed to started within 12 hours No Yes No
Regular site reviews and recommendations for updates No No Yes
24/7 uptime and security monitoring No No Yes
Routine (monthly or quarterly) site review, and plugin / core
No No Yes
Prepayment required No Yes Yes
Use of staging site and Git repository for version management Yes Yes Yes
Receive proactive advice on site issues and opportunities for improvement. No Yes Yes

Hundreds of agencies and designers trust MockupToCode for maintaining and supporting their websites. Find out why.

Most jobs started within 12 hours and usually completed on the same day

Fairly priced and accurately billed. Expect no hidden charges

Every job request undergoes a double review by a designer and a technical PM

We employ staging site for implementing changes and use a Git repository for code version control

Over 30 developers who collaborate to resolve complex issues and challenging tasks

Receive detailed task explanations and comprehensive maintenance reports

Frequently asked website support questions

How do you quote for making updates to a website?

For straightforward jobs with a defined scope, we typically provided a fixed quote calculated at $40 per hour.

If the job is more complex and involves uncertainties, we’d provide a ranged estimate with an added buffer.

In any case, you can expect accurate quotes with no hidden fees or surprises.

What is your typical lead time and turnaround time for site changes?

We have no lead time. Your job request is guaranteed to start by the next business day following quote acceptance and after receiving all necessary information.

For straightforward tasks, the job is usually completed on the same day. More complex tasks may take up to a few days, depending on the size of scope.

Do I need to pay a retainer for you look after my website?

Absolutely not. While we do offer a retainer-based model, it’s tailored for agencies seeking dedicated resources. More often, we operate on an on-demand model where you submit a job request, and we provide a quote and complete the work.

Can you help fix a compromised site?

Yes, many WordPress sites are built using bloated and outdated plugins, creating vulnerabilities and backdoors for hackers. We can fix your compromised site, identify the specific causes, and prevent future occurrences.

We are also qualified to perform formal security reviews and penetration tests to ensure your site is as safe and secure as possible.

I'm considering routine updates for my WordPress site. Do you provide any regular maintenance services?

Yes, we provide routine options for updating and maintaining WordPress sites, either monthly or quarterly. These include routine updates to themes, plugins, and core WordPress files, along with security checks, performance optimisations, identifying broken links, and backups.

During each maintenance, you will receive a detailed report outlining the specific tasks completed and recommendations for other fixes and improvements.

Do you undertake SEO work?

We typically don’t engage content SEO work; however, we are able to undertake technical SEO work to optimise your site to be SEO-friendly. These technical SEO work includes enhancing core web vitals, implementing structured data markup, using semantic HTML, improving site speed and mobile responsiveness, and more.

Do you undertake any work relating accessibility?

Yes, a portion of our work focuses on creating highly accessible websites, enhancing accessibility for existing sites, and offering our clients advice on accessibility-related issues.

We are experienced in testing for ADA and WCAG 2.1 A/AA/AAA compliance, using a combination of tools and manual methods to ensure websites meet these standards.

Submit your project & get a rapid & precise quote

Send us a brief describing all your project requirements. We’ll throughly assess the project and get back to you within 24 hours with a rapid quote and timeline.

  • Close to pixel-perfect markup
  • Unparalleled attention to details
  • Subtle animations added to suit
  • Clean, semantic & structured code
  • On-time delivery
  • Strictly white-labelled & NDA
  • ASAP start with no lead time

    • WordPress

    • Shopify

    • Frontend

    • Email template

    • Support and maintenance

    • Others

    We have consistently received on-time delivery, excellent support, and super helper advise from the MTC team.
    Jordon, Managing Director (Sydney AU)
    Agency name not disclosed
    For more than 3 years, our collaboration with John and his team at MockupToCode has been outstanding. They're incredibly responsive, organised, and possess a high level of expertise. The team consistently delivers projects on time, contributing significantly to the success of our Studio.
    Chris, Creative Director (Perth AU)
    Agency name not disclosed
    We love working with John and his team! MockupToCode has become an integral partner in our daily operations, playing a crucial role in our achievements.
    Megan, Creative Director (SG)
    Agency name not disclosed