Support for you and your client’s websites
Prepaid support hours that never expire, use any time and on any project.
$275($55/hour)
$500($50/hour)
$900($45/hour)
Great for a site that requires ongoing attention and scheduled updates.
$90/month($1080/year)
$180/month($2160/year)
Most jobs started within 12 hours and usually completed on the same day
Free (optional) VPS hosting on world-class infrastructure (Kinsta) with any monthly support package
No contract, retainer hours will never expire.
All job requests are reviewed by designers
Use of staging site for changes and Github/Bitbucket for code control
Dedicated account managers and real agency people
We are located in Canberra, the heart of Australia (GMT+10). Our passionate team works from 8:00am to 7:00pm, Monday to Friday. (We know we work late hours, but that’s the life of a developer!). Our team responds to emails and quotes within 24 hours, and usually in a much less timeframe.
We’ll need a written brief and login information for your website which may include FTP, cPanel, and CMS login.
Work usually begins within 12 hours of receiving your request. Smaller requests are normally dealt with on the same day.
If a request takes more than 2 hours to complete, we will seek your approval before commencing work. Upon completion of a request, our service manager will provide you with a written summary of the work done and a breakdown of the time spent.
We work with these file formats: Sketch, Adobe Photoshop, Adobe Illustrator, Adobe XD, Zeplin, Figma, inVision, and Adobe inDesign.